The thread in Anne-Marie’s job as a Decospan wood expert is establishing contacts with architects and maintaining relations with them. And the way she goes about it is at least ‘multichannel’. “I approach and inform architects about our products in a variety of ways”, says Anne-Marie. “Ranging from the traditional, personal visits and prospecting to inviting architects for a unique VR session to introduce our latest product, as we did recently at Infinite Wood. But I also accompany customers who visit our Veneerhouse, our inspiration centre where we can present 165 types of wood in large format. Our range is huge, and my job is to introduce the right veneer to the right architect. I give tailor-made advice, both for aesthetic and technical aspects." 

One of the most unique aspects of Ann-Marie's job is the so-called Premium Service. “At Decospan, guiding customers to the perfect veneer for a specific project goes a long way. Under Premium Service, I go through a personal veneer selection with the customer. This gives the architect the opportunity to determine the trunk and processing method himself and thus match the veneer as closely as possible to the project."

Anyone who is guided by Ann-Marie as an architect can also count on meticulous handling. “When a project is started, I am also the one who plans and follows it up in our CRM system. As Wood Consultant, I therefore keep the entire process on the right track: from the very first contact with our products to the final finishing touches. When everything went well and the finishing touches are added, it's hugely satisfying and I get a real boost from convincing new architects to work with Decospan!”

A job with a challenging task package to put all your positive energy into? You’ll find it at Decospan! 

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